Data Protection

Data Protection Policy

To provide support effectively and safely in accordance with our agreement for services, we will need to request sensitive personal information from you.

In accordance with General Data Protection Regulations 2018 (GDPR) we are required to inform you what Data we will request from you, how we will process that Data and what your rights are in relation to that Data.

The special categories of Data that each Lactation Consultant will hold about you will be in relation to your and your child’s health. Your Lactation Consultant will be both the Data Controller and the Data Processor, solely responsible for your privacy. We will not request information from you that we do not need in order to provide services to you for legal, contractual and legitimate reasons. We will retain your consultation Data for a period of 25 years as required for insurance purposes.

The Data we will hold about you will include:
Name
Date of Birth
Address
Partner’s name
Children’s name and date of birth
Medical history (including obstetric and breastfeeding history)
Consultation notes including plans

In addition, we retain the name, email address, phone number, postcode and age of baby of all enquirers, for approximately 6 months. After that period we retain only the postcode and age of baby of enquirers anonymously.